Get in touch
Contact us
Questions about a product, an order or a return? Here's how to reach us and how quickly we reply.
Reach the right team
Orders & product questions
Order status, delivery, product advice and sizes.
info@auraviafitness.comReply: Within 1 working day
Warranty & returns
Returns, replacement parts and warranty claims.
info@auraviafitness.comReply: Within 2 working days
Business & press
Wholesale accounts, partnerships and media enquiries.
info@auraviafitness.comReply: Within 3 working days
Opening hours
- Monday – Friday
- 9:00am – 5:30pm CET
- Saturday – Sunday
- Closed — we reply on the next working day
- Same-day dispatch cut-off
- 2pm CET, Monday – Friday
Company details
- Company
- Georges Eddie Mayo trading as AuraVia Fitness
- Address
- Holečkova 25, 150 00 Prague, Czech Republic
- Phone / WhatsApp
- +420 702 181 976
See our Terms & Conditions for full legal information.
Quick answers
These pages answer most questions straight away: